FAQs

PRODUCT INFO

Can I buy Liquid Death Mountain Water wholesale?

We would love for you to. If you would like to order 40 or more cases or a pallet of the same product, click here to reach out to our support team and we'll set it up for you.

Where can I buy Liquid Death?

You can buy Liquid Death Mountain Water here, on Amazon, or at any Whole Food Market, 7-Eleven, Sprouts, Publix Sheetz, GetGo, and other retailers. Find Liquid Death at a store near you with our Store Locator. 🤘

Are your cans recyclable?

Yes, our cans are infinitely recylcable. In fact, of all the aluminum produced since 1888, 75% of it is still currently in use. Compare that to plastic which basically isn't recycled anymore because it's simply not profitable. #DeathToPlastic

Does Liquid Death Mountain Water contain sweeteners, preservatives, and additives?

Liquid Death Mountain Water does not contain sweeteners, preservatives, or additives. It's literally just water. But since it's pulled from a natural spring deep underground, it does contain naturally occuring minerals (aka electrolytes) that are essential to human bodies. If you really want to flex some science, you can read our water quality report here.

Is Liquid Death safe for children?

Yes and highly recommended.

I'm pregnant. Can I drink Liquid Death Mountain Water?

First, congrats. We can't wait to meet the little demon. Second, we definitely recommend drinking Liquid Death while pregnant because water is even more important when you're hydrating for two.

What is the shelf life of Liquid Death Mountain Water?

For technical reasons, the shelf life is pegged at 24 months. But since it's just water, it can last much longer. So you can definitely use it for your doomsday prep if that's what you're asking. 💀

How many cases can I buy?

Sounds like a good dare. You can buy up to 40 cases of each water SKU. If you want to purchase more than 40 cases, click here to reach out to our support team.

Orders

How can I track my order?

Once your order is shipped, you'll receive an email with tracking info so make sure to check your inbox and spam folder. You can also track your order by logging into your My Account.

What should I do if I think my order is lost or damaged?

If the delivery demons somehow lost your order during shipping, let us know here.

Payments

What forms of payment do you accept?

We accept all major credit cards: Visa, Mastercard, American Express, Discover, G Pay, PayPal and Liquid Death Gift Cards. You can also pay using Karna, which allows you to pay in four equal, interest-free installments. With Klarna, purchases above $1000 you can finance like how you would a credit card.

How do I purchase Gift Cards?

Easy. Just grab a Death By Gift Card here.

How do I check my Gift Card balance?

Click here to check you Gift Card balance.

I forgot to enter the discount code for my order. How can I get the discount applied?

We'd be happy to apply your discount code for you, but first we need a few details from you. Please contact us with your order number, the code that was supposed to be entered, and details about what the code was intended to do. Click here to reach our support team.

Shipping & Delivery

How much does your shipping cost?

Shipping is $3.97 for one case of water. Two or more cases and all merch ship for free on the wings of two-headed demon eagles.

Do you ship international?

At this time, we only ship to the U.S. and Canada. But we're working to expand our empire to other countries so stay tuned.

How long will it take to get my order?

Orders typically take about 3-5 business days to arrive. We understand if you're going to be naked and dehydrated until then.

Rewards Program

Do you have a referral program?

Liquid Death would love for you to rope more unsuspecting humans into our ever-growing cult. Click here to start collecting Skulls. You can earn them for all kinds of actions, including bring your unwitting friends into the fold.

How do I earn Skulls?

For every dollar you spend with us, you earn a Skull. You also earn Skulls when you sign up, follow and share us on Twitter and Facebook, follow us on Instagram, and write a review. Once you have enough Skulls, you can redeem them for free merch and water and the cycle begins again for all of eternity.

How do I redeem and view my Skulls?

To check how many skulls you have, just log into your account. Here you'll be able to see how to earn more skulls and what you can redeem the skulls for.

How many Skulls do I need trade in for the free stuff?

Click the earn skulls link on the bottom of the website and click Ways to redeem link to see how many skulls it takes more water or any of our logo-drenched paraphenalia.

Will my points ever expire?

Skulls are immortal and will never expire!

Account & Country Club

I can't log into my account. What do I do?

Sucks. We can help you with that. Click here to reach our support team.

What is a Country Club Member?

A supreme being who enjoys eternal perks because they sold their soul to us in exchange for:

- One FREE Liquid Death tee with your first water order.
- Exclusive access to Country Club Only merch and advance access to limited-edition merch
- Invites to private shows and events
- All kinds of other cool shit that we can’t tell you about yet

If you want to sell your soul to become a Country Club Member and look down on everyone who isn't, simply start by clicking here.

How do I get my free t-shirt for joining the Country Club?

Once you're an official Country Club Member by selling your soul us, add at least 1 cases of water plus any tee you like to your cart, then use code, COUNTRYCLUBTEE at checkout. The final step is enjoying your sense of entitlement and superiority over everyone else.

Subcription

What is Auto-Death Membership?

Auto-Death members are supreme beings who have a subscription. They get Liquid Death hand-delivered to their door every month. They don't have to put on pants or find parking.

How does the Auto-Death work?

Once you're signed up with Auto-Death, we'll deliver water to your door at the at the times you selected.

How do I edit my payment method and billing/shipping address on my Auto Death membership?

To change the payment information, 

1. Log onto your account
2. Click on Manage Subscriptions.
3. Click on View Details and there you'll find an option for Payment Information.
4. Click on Payment Information and make your changes.

Can I edit the delivery frequency on my Auto Death membership?

Yes! Simply log into your account and you'll be able to change delivery schedule. We recommend getting more Liquid Death more often.

How do I cancel my Subscription?

Seems like a poor choice, but OK. We can help you with that. Click here to reach our surprisingly delightful support team.
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