FAQS

PRODUCT INFO

CAN I BUY LIQUID DEATH WHOLESALE?

We would love for you to. If you would like to order a pallet (154 cases) or more, click here to reach out to our support team and we'll set it up for you.

WHERE CAN I BUY LIQUID DEATH?

You can buy Liquid Death online through Amazon, GoPuff, or DoorDash. If you want to use your legs, get it in store at any Whole Foods Market, 7-Eleven, Sprouts, Publix, Sheetz, GetGo, and other retailers. Find Liquid Death near you with our Store Locator. 🤘

WHERE CAN I BUY LIQUID DEATH ICED TEA?

Iced Tea is currently available on Amazon and at 7-Eleven. It will be available at more stores soon. If you don’t see it, tell your store you want them to carry it.

ARE YOUR CANS RECYCLABLE?

Yes, our cans are infinitely recyclable. In fact, of all the aluminum produced since 1888, 75% of it is still currently in use. Compare that to plastic which basically isn't recycled anymore because it's simply not profitable. #DeathToPlastic

IS THERE CAFFEINE IN LIQUID DEATH?

Only our Iced Teas have a microdose of natural caffeine (30mg from black tea). Our Mountain Waters and Flavored Sparkling Waters contain no caffeine. All of them will brutally murder your thirst so you can dump its body in shallow desert grave.

IS LIQUID DEATH SAFE FOR CHILDREN?

Yes and highly recommended.

I'M PREGNANT. CAN I DRINK LIQUID DEATH MOUNTAIN WATER?

First, congrats. We can't wait to meet the little demon. Second, we definitely recommend drinking Liquid Death Mountain Water while pregnant because water is even more important when you're hydrating for two. (Only our Iced Teas contain a microdose of 30mg of caffeine. Check with your doc if you have questions about caffeine.)

WHAT IS THE SHELF LIFE OF LIQUID DEATH?

For technical reasons, the shelf life is pegged at 24 months. So you can definitely use it for your doomsday prep if that's what you're asking. 💀

HOW MANY CASES CAN I BUY?

Go nuts. But if you want to purchase a pallet (154 cases) or more, click here to reach out to our support team.

WHY DOES LIQUID DEATH COME IN 19.2 OZ CANS NOW?

Most bottled water on the market comes in 20 oz servings. To deliver more Liquid Death to you and thus more efficiently chainsaw your thirst to bits, we’ve introduced new King Size cans. You may continue to see some of the original size tallboys around for a while though.

ORDERS

HOW CAN I TRACK MY ORDER?

For merch orders, once your order has shipped, you'll receive an email with tracking info so make sure to check your inbox and spam folder. You can also track your order by logging into your account on liquiddeath.com.

Tracking on water and tea orders is provided by the retailer you ordered through. Check with them for updates.

WHAT SHOULD I DO IF I THINK MY MERCH ORDER IS LOST OR DAMAGED?

If the delivery demons somehow lost your order during shipping, let us know here.

If there’s an issue with a beverage order you placed through an online retailer like Amazon, GoPuff, etc., reach out to them directly.

WHAT IS YOUR RETURN AND EXCHANGE POLICY?

- We have a 30-day return/exchange policy on most items.
- All Final Sale items are noted on their product pages and cannot be returned.
- Items must be returned unworn, unwashed and undamaged.
- Returns made within 30 days of the order delivery date will be issued a refund to the original form of payment and will not include the shipping costs.
- We reserve the right to adjust returns if original items are not received in new condition.
- We usually process returns quickly, but just in case, please allow up to 7 business days from when we receive the items for your account to be refunded.
- If you would like to perform a return or exchange click here.

PAYMENTS

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards: Visa, Mastercard, American Express, Discover, G Pay, PayPal and Liquid Death Gift Cards. You can also pay using Klarna, which allows you to pay in four equal, interest-free installments. With Klarna, purchases above $1000 you can finance like how you would a credit card.

HOW DO I PURCHASE GIFT CARDS?

Easy. Just grab a Death By Gift Card here.

HOW DO I CHECK MY GIFT CARD BALANCE?

Click here to check you Gift Card balance.

CAN I USE MY LIQUID DEATH GIFT CARD TOWARDS WATER ORDERS ON AMAZON OR OTHER RETAILERS?

Unfortunately not, but you can use it to order any of the killer and totally undrinkable stuff we made for you on liquiddeath.com.

I FORGOT TO ENTER THE DISCOUNT CODE FOR MY ORDER. HOW CAN I GET THE DISCOUNT APPLIED?

Please note that we cannot apply discount codes post purchase. If you have a discount code that is not functioning properly please contact us before checking out. Click here to reach our support team.

SHIPPING & DELIVERY

HOW MUCH DOES YOUR SHIPPING COST?

All merch orders from our site of $75+ ship for free on the wings of two-headed demon eagles. Orders under $75 have a flat shipping rate of $6 to help pay the salary of our two-headed demon eagles.

DO YOU SHIP INTERNATIONAL?

At the moment, we only ship merch to the U.S. But our global domination is coming. Stay tuned.

HOW LONG WILL IT TAKE TO GET MY ORDER?

Merch ordered through liquiddeath.com will ship within 48 hours excluding weekends unless otherwise stated. Once shipped, you can expect to receive your order in 2-7 business days. Carrier delays may occur. We apologize if you're going to be naked until then. Tracking on water orders is provided by the retailer you ordered through. Check with them for updates.

REWARDS PROGRAM

DO YOU HAVE A REFERRAL PROGRAM?

Liquid Death would love for you to rope more unsuspecting humans into our ever-growing cult. Click here to start collecting Skulls. You can earn them for all kinds of actions, including bringing your unwitting friends into the fold.

HOW DO I EARN SKULLS?

For every dollar you spend on liquiddeath.com, you earn a Skull. You also earn Skulls when you sign up, follow and share us on Twitter and Facebook, follow us on Instagram, or write your first review. Once you have enough Skulls, you can redeem them for any of our logo-drenched paraphernalia and the cycle begins again for all of eternity.

HOW DO I REDEEM AND VIEW MY SKULLS?

To check how many Skulls you have, just log into your account. There you'll be able to see how to earn more Skulls and what you can redeem them for.

HOW MANY SKULLS DO I NEED TRADE IN FOR THE FREE STUFF?

Click the "Earn Skulls" link on the bottom of the website and click “Ways to Redeem” to see how many Skulls it takes to get any of the clothes your mom will definitely hate.

DO I EARN SKULLS WHEN I PURCHASE WATER FROM OTHER RETAILERS?

Yes. Upload a photo of your receipt within 30 days of purchase and get 5 Skulls for every receipt you upload. We’ll ignore the other weird shit you bought.

HOW COME MY RECEIPT WAS REJECTED?

There are a few possibilities. Please make sure your receipt meets the following credentials, then try again. - Use a clear image. - Upload your receipt within 30 days of your purchase. -Only submit 1 receipt at a time. -The receipt cannot be from liquiddeath.com If you’re still having issues, let us know here. Please include an image of your receipt.

CAN I REDEEM SKULLS FOR LIQUID DEATH WATER ON AMAZON?

Unfortunately no, but you can still trade them in for free shirts, hats, koozies, and other killer merch on liquiddeath.com 🤘

ACCOUNT & COUNTRY CLUB

I CAN'T LOG INTO MY ACCOUNT. WHAT DO I DO?

Sucks. We can help you with that. Click here to reach our support team.

WHAT IS A COUNTRY CLUB MEMBER?

A supreme being who enjoys eternal perks because they sold their soul to us in exchange for:

- One FREE Country Club Exclusive tee when you spend $50 on liquiddeath.com
- Exclusive access to Country Club Only merch and advance access to limited-edition merch
- Invites to private shows and events
- Access to the Liquid Death Country Club experience at Live Nation festivals
- All kinds of other cool shit that we can’t tell you about yet

If you want to sell your soul to become a Country Club Member and look down on everyone who isn't, simply start by clicking here

SUBCRIPTION

WHY DID MY AUTO DEATH MEMBERSHIP CANCEL?

On July 5th, 2022 all Auto Death memberships were canceled. We’ve shifted our online water sales to Amazon where you can Subscribe & Save. Trust us. It’ll save you a shitload of money. Up to $4 per case. But you have to resubscribe on Amazon yourself.

CAN I RENEW MY AUTO DEATH MEMBERSHIP?

Here’s the bad news: We no longer sell water on liquiddeath.com so you can’t renew your membership. Now here’s the great news: If you sign up for Subscribe & Save on Amazon you’ll get the same great Liquid Death you love but save up to $4 on each case. And you’ll get free shipping.

HOW DO I CANCEL MY SUBSCRIPTION?

We already canceled it for you. Go to Amazon.com to Subscribe & Save there. If you need any help click here to reach our surprisingly delightful support team.

BEVERAGE ORDERS NOW ON AMAZON

WHY DID MY AUTO DEATH SUBSCRIPTION STOP?

On July 5th, 2022 all Auto Death memberships were canceled. We’ve shifted our online water sales to Amazon.com where you can Subscribe & Save. Trust us. It’ll save you a shitload of money. Up to $4 per case. But you have to resubscribe on Amazon yourself.

WHY DON’T YOU SELL LIQUID DEATH ON THE WEBSITE ANYMORE?

Amazon is much better at lugging heavy things to your front door so we decided to let them deal with the hard work. Plus, it’ll save you a lot of money.

WHY ARE YOU CHOOSING TO ONLY SELL ON AMAZON?

We aren’t. You can also order water through GoPuff, Uber Eats and DoorDash. Or use those two things dangling from your torso and walk into any Whole Foods Market, 7-Eleven, Sprouts, Publix, Sheetz, GetGo, and other retailers. You can find Liquid Death near you with our Store Locator. 🤘

DOESN’T AMAZON USE PLASTIC IN THEIR PACKAGING?

In most instances, your order should not arrive with plastic packaging. Unfortunately, there may be some times when it does. For example, if you order a single case of Liquid Death along with other items they may pack the box using some plastic. The upside is that consolidating shipping with a single carrier reduces our carbon footprint significantly. This change will be an overall benefit to the environment so we thought it was worth making.

WHAT DO I DO IF MY ORDER FROM AMAZON NEVER ARRIVED OR IT ARRIVED DAMAGED?

If you go to “Returns & Orders” on Amazon.com you’ll see links that can help you with that. They’re very good at it.

CAN I SET UP A SUBSCRIPTION ON AMAZON?

Yes! That’s a great idea. Sign up for Amazon's Subscribe & Save. You’ll save 5% more on each case and get free shipping.