FAQS

PRODUCT INFO

CAN I BUY LIQUID DEATH WHOLESALE?

We would love for you to. If you would like to order a pallet (210 cases) or more, click here to reach out to our support team and we'll set it up for you.

WHERE CAN I BUY LIQUID DEATH?

You can buy Liquid Death online through Amazon.

ARE YOUR CANS RECYCLABLE?

Yes, our cans are infinitely recyclable. In fact, of all the aluminum produced since 1888, 75% of it is still currently in use. Compare that to plastic which basically isn't recycled anymore because it's simply not profitable. #DeathToPlastic

DOES LIQUID DEATH CONTAIN SWEETENERS, PRESERVATIVES, AND ADDITIVES?

Liquid Death Mountain and Sparkling Water does not contain sweeteners, preservatives, or additives, but we do use agave nectar in our Flavoured Sparkling Waters to arm them with more brutal flavour.

IS LIQUID DEATH SAFE FOR CHILDREN?

Yes and highly recommended.

I'M PREGNANT. CAN I DRINK LIQUID DEATH MOUNTAIN WATER?

First, congrats. We can't wait to meet the little demon. Second, we definitely recommend drinking Liquid Death Mountain Water while pregnant because water is even more important when you're hydrating for two.

IS LIQUID DEATH GLUTEN FREE AND VEGAN?

Yes, all of our beverages are gluten free and vegan.

WHAT IS THE SHELF LIFE OF LIQUID DEATH MOUNTAIN WATER?

For technical reasons, the shelf life is pegged at 24 months. But since it's just water, it can last much longer. So you can definitely use it for your doomsday prep if that's what you're asking. 💀

HOW MANY CASES CAN I BUY?

Go nuts. But if you want to purchase a pallet (210 cases) or more, you might be eligible to purchase Wholesale. Click here to reach out to our support team who can help.

ORDERS

HOW CAN I TRACK MY ORDER?

For merch orders, once your order has shipped, you'll receive an email with tracking info so make sure to check your inbox and spam folder. You can also track your order by logging into your account on liquiddeath.com. Tracking on beverage orders is provided by the retailer you ordered through. Check with them for updates.

WHAT SHOULD I DO IF I THINK MY MERCH ORDER IS LOST OR DAMAGED?

If the delivery demons somehow lost your order during shipping, let us know here. If there’s an issue with a beverage order you placed through an online retailer like Amazon reach out to them directly.

WHAT IS YOUR RETURN AND EXCHANGE POLICY?

- We have a 30-day return/exchange policy on most items.
- All Final Sale items are noted on their product pages and cannot be returned.
- Items must be returned unworn, unwashed and undamaged.
- Returns made within 30 days of the order delivery date will be issued a refund to the original form of payment and will not include the shipping costs.
- We reserve the right to adjust returns if original items are not received in new condition.
- We usually process returns quickly, but just in case, please allow up to 7 business days from when we receive the items for your account to be refunded.

PAYMENTS

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards.

HOW DO I PURCHASE GIFT CARDS?

Easy. Just grab a Death By Gift Card here.

HOW DO I CHECK MY GIFT CARD BALANCE?

Click here to check your Gift Card balance.

CAN I USE MY LIQUID DEATH GIFT CARD TOWARDS BEVERAGE ORDERS ON AMAZON OR OTHER RETAILERS?

Unfortunately not, but you can use it to order any of the killer and totally undrinkable stuff we made for you on liquiddeath.com.

I FORGOT TO ENTER THE DISCOUNT CODE FOR MY ORDER. HOW CAN I GET THE DISCOUNT APPLIED?

Please note that we cannot apply discount codes post purchase. If you have a discount code that is not functioning properly please contact us before checking out. Click here to reach our support team.

SHIPPING & DELIVERY

WHERE DO YOU SHIP MERCH?

Just about everywhere.

HOW LONG WILL IT TAKE TO GET MY ORDER?

Merch ordered through liquiddeath.com will ship within 24-48 hours excluding weekends unless otherwise stated. Once shipped, you can expect to receive your order in 7-14 business days. Carrier delays may occur. We apologize if you're going to be naked until then. Tracking on water orders is provided by the retailer you ordered through. Check with them for updates.

ACCOUNT & COUNTRY CLUB

I CAN'T LOG INTO MY ACCOUNT. WHAT DO I DO?

Sucks. We can help you with that. Click here to reach our support team.

WHAT IS A COUNTRY CLUB MEMBER?

A supreme being who enjoys eternal perks because they sold their soul to us in exchange for access to: - Exclusive merch - Early access - Special events - All kinds of other cool shit that we can’t tell you about yet If you want to sell your soul to become a Country Club Member and look down on everyone who isn't, simply start by clicking here.

ORDERS ON AMAZON

WHAT DO I DO IF MY ORDER FROM AMAZON NEVER ARRIVED OR IT ARRIVED DAMAGED?

If you go to “Returns & Orders” on Amazon.com you’ll see links that can help you with that. They’re very good at it.

CAN I SET UP A SUBSCRIPTION ON AMAZON?

Yes! That’s a great idea. Sign up for Amazon's Subscribe & Save. You’ll save 5% more on each case and get free shipping.